388 Greenwich Street, New York, NY 10013, is the New York headquarters address published by Citi, the global financial services company. Located in Lower Manhattan, the address is associated with Citigroup’s corporate operations and its wider office complex at 388–390 Greenwich Street.
People searching for this address may be trying to verify Citi’s headquarters, locate its New York office, identify the correct corporate address for correspondence, or distinguish the headquarters from a customer-facing Citibank branch. These purposes are related, but they are not interchangeable: a corporate headquarters is not necessarily a public banking location.
Citi’s official United States page confirms the New York address, while the Federal Financial Institutions Examination Council (FFIEC) also lists 388 Greenwich Street for Citigroup Inc. These sources provide a stronger basis for confirming the address than an unverified business directory or third-party listing.
What Is Located at 388 Greenwich Street, New York, NY 10013?
388 Greenwich Street is a major office address in Manhattan associated with Citi’s headquarters. The building forms part of a larger office complex that includes 390 Greenwich Street.
Citi identifies New York as its headquarters location and lists the following address:
Citi headquarters address
- Street: 388 Greenwich Street
- City: New York
- State: New York
- ZIP code: 10013
- Country: United States
- Organization: Citi / Citigroup
Citi’s official U.S. presence page also states that the company’s headquarters returned to Lower Manhattan in 2016. The FFIEC’s institutional profile independently identifies Citigroup Inc. at 388 Greenwich Street, New York, NY 10013.
These two sources help confirm that the address is associated with the corporate organization, rather than simply being a nearby banking branch.
Is 388 Greenwich Street Citi’s Corporate Headquarters?
Yes. Citi’s official U.S. presence page identifies 388 Greenwich Street as its New York address and describes the company as headquartered in New York. The FFIEC’s institutional profile lists the same address for Citigroup Inc.
The distinction between Citi and Citigroup Inc. matters when searching for corporate information. Citi is the brand used across its financial services, while Citigroup Inc. is the parent financial holding company. Citibank, N.A. is a banking entity within the broader corporate structure.
Although these names are closely related, they do not always refer to the same legal entity, office, service, or customer-support team. For a formal inquiry, use the entity name and contact channel relevant to the matter.
Is 388 Greenwich Street a Citibank Branch?
The headquarters address should not automatically be treated as a retail bank branch.
A corporate office may support management, administration, and other business functions. A customer-facing branch, by contrast, typically provides specified banking services to customers. The fact that an address belongs to a financial institution does not establish that walk-in banking, account servicing, cash transactions, or other public services are available there.
If you need to deposit a check, replace a card, discuss an account, or obtain in-person banking assistance, verify the appropriate branch through Citi’s official website before traveling.
Where Is 388 Greenwich Street Located in New York City?
388 Greenwich Street is in Lower Manhattan, in the area associated with Tribeca. This part of Manhattan includes commercial offices, residential buildings, restaurants, and streets connecting the Hudson River waterfront with other Lower Manhattan neighborhoods.
The address is useful for identifying Citi’s headquarters, but the surrounding neighborhood should not be confused with the Financial District’s more concentrated Wall Street office area. Both are in Lower Manhattan, yet they are distinct parts of the city.
The nearby street network also means that a route to the building can differ depending on the starting point, transportation method, and building entrance. Before visiting, confirm the exact destination and entrance with the person or department you plan to meet.
What Is the 388–390 Greenwich Street Office Complex?
The 388 and 390 Greenwich Street addresses are associated with a combined office complex used by Citi.
Commercial property information describes the complex as a substantial office property in Tribeca. The architectural firm Kohn Pedersen Fox (KPF) identifies 388 Greenwich Street as a 39-story tower and describes its design as a transition between Lower Manhattan’s larger office buildings and Tribeca’s lower-scale urban environment.
The two street numbers should nevertheless be handled carefully. 388 Greenwich Street is the address Citi publishes for its headquarters, while 390 Greenwich Street is a separate address within the wider office complex. The fact that the buildings are related does not mean every department, entrance, delivery, or appointment uses the same street number.
If a meeting invitation, official letter, or Citi representative provides a specific building number, use that address rather than substituting a nearby one.
How Can You Plan a Visit?
Before traveling to 388 Greenwich Street, take the following steps:
- Confirm the purpose of your visit. Determine whether you need a corporate department, a scheduled meeting, a banking branch, or customer support.
- Verify the address with your contact. If you have an appointment, use the street number and entrance provided by the department or host.
- Check transportation options. Use current public-transit information and a mapping service to plan your route from your actual starting point.
- Confirm access arrangements. Do not assume the building permits unannounced visitors or provides public access to corporate offices.
- Keep appointment details available. If you have a meeting, bring the confirmation and any instructions supplied by your contact.
These precautions can prevent a common mistake: arriving at the correct corporate address but discovering that the intended service or department is not available to walk-in visitors.
How Do You Contact Citi’s Corporate Office?
The most appropriate contact method depends on why you need to reach Citi.
A customer asking about a credit card may need a different team from a business seeking corporate information or a journalist requesting a media response. Sending every inquiry to a general headquarters address can delay resolution if the correspondence is not directed to the relevant department.
Use the following guide to identify a suitable starting point.
| Your reason for contacting Citi | Recommended starting point |
| Personal bank account or debit card | Citi’s official customer-service resources |
| Credit card question | The support channel shown on your card or official account |
| Corporate or company information | Citi’s official corporate website and published company information |
| Media inquiry | Citi’s official media contact information |
| Office appointment | The department or representative arranging the visit |
| Formal corporate correspondence | Confirm the correct legal entity and mailing instructions before sending |
For account-specific matters, use an authenticated channel where available. Avoid sending account numbers, passwords, verification codes, or other sensitive information to an address or contact that you have not independently confirmed.
Should You Mail Documents to 388 Greenwich Street?
Not automatically. The headquarters address does not establish that every Citi department accepts mail there or that correspondence sent to that address will reach the correct team.
Before sending legal notices, complaints, financial documents, or time-sensitive correspondence, verify the current mailing instructions for the relevant entity and department. If the matter concerns a specific account or product, the official instructions for that product may identify a different address.
For important correspondence, retain a copy of the documents and proof of delivery where appropriate. If a deadline applies, verify the required delivery method rather than relying solely on the general headquarters address.
What Is the Difference Between 388 Greenwich Street and 153 East 53rd Street?
Both addresses appear in searches related to Citi in New York, but they should not be treated as interchangeable.
388 Greenwich Street is the corporate headquarters address identified on Citi’s official U.S. presence page. The FFIEC also associates it with Citigroup Inc.
153 East 53rd Street, New York, NY 10022, is a separate Manhattan address associated with a Citi Private Bank location in the supplied research. That association does not make it the company’s headquarters.
| Detail | 388 Greenwich Street | 153 East 53rd Street |
| Location | Lower Manhattan / Tribeca area | Midtown Manhattan |
| Relationship to Citi | Published New York headquarters address | Associated with a Citi Private Bank location in the available research |
| Best use when searching | Corporate headquarters information | Checking the specific Private Bank location or service |
| Should the addresses be substituted for each other? | No | No |
The most important distinction is the purpose of the location. Someone researching Citi’s corporate leadership or headquarters should start with 388 Greenwich Street. Someone arranging a Private Bank appointment should confirm the address and appointment details with Citi directly.
Because office arrangements and services can change, verify the current status of 153 East 53rd Street before relying on an older directory or document. The available evidence supports treating it as a separate location, not as an alternative headquarters address.
How Can You Verify Citi’s Headquarters Address?
When several websites list company addresses, use a source hierarchy that gives priority to official and regulatory records.
1. Check Citi’s Official U.S. Presence Page
Citi’s official United States page identifies New York as the headquarters location and publishes 388 Greenwich Street, New York, NY 10013.
This is the most direct starting point for someone looking for Citi’s current published headquarters address.
2. Cross-Check the FFIEC Institutional Profile
The Federal Financial Institutions Examination Council maintains an institutional information resource. Its profile for Citigroup Inc. lists 388 Greenwich Street, New York, NY 10013.
A regulatory record is useful as an independent cross-check because it identifies the institution by its legal name rather than relying only on a general business listing.
3. Use Property Sources for Building Information
Property and architectural sources can help explain the physical building, its design, and the relationship between 388 and 390 Greenwich Street.
These sources serve a different purpose from Citi’s corporate page. They can provide building context, but they should not replace the company’s own information when confirming the official headquarters address or the correct department to contact.
4. Verify Contact Details Separately
A verified headquarters address does not automatically verify a telephone number, department email, visitor policy, mailing destination, or current branch service.
Check those details through the relevant official Citi channel. Avoid relying on contact details copied across multiple third-party directories without confirmation.
Frequently Asked Questions
What is Citi’s headquarters address?
Citi lists its New York headquarters at 388 Greenwich Street, New York, NY 10013, United States. The FFIEC’s institutional profile also lists this address for Citigroup Inc.
Is 388 Greenwich Street the same as Citibank headquarters?
The address is associated with Citi’s corporate headquarters. However, Citi, Citigroup Inc., and Citibank, N.A. are related but distinct names and entities. For formal business or legal correspondence, confirm which entity is relevant to your inquiry.
Where is Citi’s New York office?
Citi’s official U.S. presence page lists its New York address as 388 Greenwich Street, New York, NY 10013. Other Citi offices and service locations may have different addresses.
Is 388 Greenwich Street open to the public?
The address alone does not confirm public access. Corporate offices may require an appointment or prior authorization. Contact the relevant department before visiting.
Is 153 East 53rd Street Citi’s headquarters?
The available research associates 153 East 53rd Street, New York, NY 10022, with a Citi Private Bank location. Citi’s published headquarters address is 388 Greenwich Street. Confirm the current status and appointment details of the East 53rd Street location directly with Citi.
What is the ZIP code for 388 Greenwich Street?
The ZIP code published for Citi’s headquarters address is 10013.
How do I find the correct Citi branch?
Use Citi’s official website to locate the service or branch you need. Confirm the location’s services and operating hours before traveling, because a corporate headquarters is not necessarily a public retail branch.
Can I send a complaint to Citi’s headquarters?
The headquarters address identifies Citi’s New York office, but it does not guarantee that a general mailing will reach the correct complaints team. Follow the official complaint instructions for the relevant product, account, or legal entity.
Final Takeaway
For searches involving 388 Greenwich Street, New York, NY 10013, the key fact is straightforward: Citi publishes this address as its New York headquarters, and the FFIEC lists the same address for Citigroup Inc.
The surrounding 388–390 Greenwich Street complex provides useful building context, while 153 East 53rd Street is a separate address associated in the available research with Citi Private Bank. These addresses serve different purposes and should not be substituted for one another.
If you need to contact Citi, arrange a visit, or send important documents, verify the specific department, service, and access requirements first. Confirming the street address is only the first step; choosing the correct contact channel helps ensure your inquiry reaches the right place.
James Anderson is a sales professional focused on helping businesses improve their sales process and achieve better results. He is experienced in using sales tool to manage leads track customer interactions identify opportunities and support business growth. William values clear communication strong customer relationships and efficient sales strategies.